Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our platform:

1.1 Personal Information

When you create an account, enroll in courses, or contact us, we may collect:

• Name (first name and last name)
• Email address
• Phone number
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences
• Account credentials (passwords are encrypted and never stored in plain text)

1.2 Usage Information

We automatically collect information about how you interact with our platform:

• Device information (device type, operating system, browser type)
• IP address and location data
• Pages visited, time spent, and navigation patterns
• Course progress and completion data
• Log files and analytics data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and improve our services
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our educational platform and courses
• Account Management: To create and manage your account, process enrollments, and track course progress
• Payment Processing: To process payments, manage subscriptions, and handle refunds
• Communication: To send you course updates and important notices
• Personalization: To customize your learning experience and recommend relevant courses
• Analytics: To analyze platform usage, identify trends, and improve our services
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and enforce our Terms and Conditions

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (Stripe and other payment processors)
• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, court orders, or government requests
• Enforcement of our Terms and Conditions
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data transmission is encrypted using SSL/TLS protocols
• Secure Storage: Personal information is stored in secure, encrypted databases
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Payment Security: Payment information is processed through PCI-DSS compliant processors

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our website. We will respond to your request within a reasonable timeframe.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. Children's Privacy

Our platform is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately through our website.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Cookies and Tracking Preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform. We use the following types of cookies:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our platform
• Updating the "Last Updated" date at the top of this page

Your continued use of our platform after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website:

We are committed to addressing your privacy concerns and will respond to your inquiries promptly.